Refund Policy
How refunds work for commissioned cover writing, which is arranged off this website.
This website does not sell products through a cart and does not run a checkout. Prices on the rates page are informational.
If you commission a written review by email or telephone, the invoice you receive off-site is the contract for that work.
When a refund applies
If we have not started reading the cover files you named, you may cancel by email and any invoice paid for that unstarted work will be refunded in full by the same method used for the invoice.
If a draft has already been sent, we will not refund for a change of taste. We will correct factual errors in credits or edition numbers at no extra charge.
If we cannot complete the agreed note because a file was never supplied, we may close the job and refund any unused portion after writing to the address you used.
What this policy does not cover
Third-party collectibles, Veve listings, and marketplace purchases are outside App Work Line. We cannot refund a digital cover you bought elsewhere.
The optional local tracker is described as record-keeping software, not as a paid download from this domain. This site does not deliver installers.
Time
Refund requests should be sent to info@appworkline.click within fourteen days of the invoice date unless the invoice states a longer window.
Law
This policy is intended to sit alongside your rights under UK consumer law where those rights apply.